At Buddhi Software we provide a choice of open source CRM packages (SugarCRM or vtiger) implementation.
SugarCRM Inc. is the fastest growing and most mature open source Customer Relationship Management application in the market today. Founded in 2004 by John Roberts, Clint Oram and Jacob Taylor, the SugarCRM open source code has been downloaded more than 4 million times. More than 12,000 companies use SugarCRM.
SugarCRM functionality includes sales-force automation, marketing campaigns, customer support, collaboration and reporting.
We add and/or customize the Sugar CRM modules to reflect the organizations current and future processes.
We at Buddhi Software use industry proven methodology and processes in our development and implementation of the CRM solution. We actively engage our client stakeholders in getting requirements clarified and show progress using demonstrations. We are especially good at providing solutions to most vexing problems that the clients encounter in running their business.
SugarCRM is written using open source language PHP and MySQL database.
vtiger CRM is an open source CRMapplication that was forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com. It offers reporting, a customer portal and an Outlook plugin in its free edition, whereas those functions are in paid versions of the other CRM applications.
vtiger offers all the usual CRM functions:
- • Sales automation (customizable product entries, inventory management, quotations, billing, and trouble ticketing)
- • Customer support & service functions, including a customer self-service portal
- • Marketing automation (lead generation, campaign support, knowledge bases)
- • Analysis and reporting
User interaction features include:
- • Integration with corporate E-mail systems (plugin for Mozilla Thunderbird extension, Microsoft Outlook)
- • Support of the Asterisk PBX phone system
- • Calendering
- • Tag cloud functionality
- • RSS feed subscription
- • PDF document generation via the TCPDF library
vTiger is built on the LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) stack with code from other open source projects such as SugarCRM.
We at Buddhi Software use industry proven methodology and processes in our development and implementation of the CRM solution. We actively engage our client stakeholders in getting requirements clarified and show progress using demonstrations. We are especially good at providing solutions to most vexing problems that the clients encounter in running their business.
Please contact us at
crm@buddhisoftware.com if you wish to implement an CRM solution for your organization.